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Privacy policy

Effective: October 1, 2024

We at Quant Things FZCO (“The Company”, “we”, “our” or “us”) are committed to protecting your privacy and securing any information we collect from or about you. This Privacy Policy outlines our practices regarding the handling of your Personal Information when you use our website, applications, and services (collectively, our "Services").

Personal information we collect

We collect personal information relating to you (“Personal Information”) as follows:

Personal information you provide: We collect Personal Information in the following ways when you create an account, use our Services, or communicate with us:

  • Account Information: When you create an account, we collect information such as your name, contact information, login credentials, payment card details (if applicable), and transaction history.
  • User Content: This includes any input, file uploads, or feedback you provide while using our Services.
  • Communication Information: When you contact us, we store your name, contact details, and the content of your messages.
  • Social Media Information: We gather information from your interactions with our pages on platforms such as Instagram, Facebook, YouTube, and LinkedIn. This may include contact details you choose to provide. The companies hosting these platforms may also share aggregated data and analytics about our social media activity.
  • Other Information You Provide: This encompasses information you provide voluntarily, such as when you participate in events, surveys, or identity verification processes.

Personal information we receive automatically from your use of the Services: When you visit, use, or interact with our Services, we collect the following information ("Technical Information"):

  • Log Data: Your browser or device automatically sends this information, including your IP address, browser type and settings, date and time of your request, and how you interacted with our Services.
  • Usage Data: We may collect data about your use of the Services, including the types of content you view or engage with, features used, actions taken, time zone, country, access dates and times, user agent and version, device type, and computer connection information.
  • Device Information: This includes the device name, operating system, device identifiers, and browser you are using. Data collected may vary depending on your device type and its settings.
  • Cookies: We utilize cookies to operate and manage our Services and enhance your user experience. Cookies are small text files sent from a website to your browser. You can adjust your browser settings to accept, reject, or be notified about cookies. However, please note that refusing cookies might, in some instances, prevent you from using certain website features or negatively impact their functionality.
  • Analytics: To better understand how users interact with our Services, we may use various online analytics tools that utilize cookies. This helps us analyze usage patterns and enhance your experience.

How we use personal information

We may use your Personal Information for the following purposes:

  • Service Delivery and Management: To provide, administer, maintain, and analyze our Services.
  • Service Improvement and Research: To enhance our Services and conduct research to better understand user needs.
  • Communication: To communicate with you, including sending information about our Services, updates, and events.
  • New Offerings: To develop new programs, services, and features that may be of interest to you.
  • Security and Protection: To prevent fraud, criminal activity, and misuse of our Services, and to safeguard the security of our IT systems, architecture, and networks.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Compliance and Protection: To comply with legal obligations and legal processes, and to protect our rights, privacy, safety, and property, as well as those of our affiliates, you, or other third parties.

We process your Personal Information based on the following legal grounds:

  • Contractual Necessity: We process certain information, including your Account Information, Content, and Technical Information, to fulfill our contractual obligations to you, such as providing and maintaining our Services. If you do not provide this necessary information, we may be unable to fully deliver our Services.
  • Legitimate Interests: We may process your Account Information, Content, Social Information, and Technical Information to protect our Services from abuse, fraud, or security risks, as well as to develop, improve, and promote our Services, including for model training purposes. This processing is necessary for our legitimate business interests.
  • Consent: In some cases, we may request your explicit consent to process your Personal Information for a specific purpose. You have the right to withdraw your consent at any time.
  • Legal Compliance: We may use your Personal Information to comply with applicable laws and regulations, or when it's necessary to protect our rights, privacy, safety, or property, as well as those of our affiliates, users, or other third parties. This may include situations involving legal obligations or the protection of vital interests.

Aggregated or de-identified information. We may aggregate or de-identify Personal Information to prevent it from being used to identify you. This de-identified information may be used to analyze the effectiveness of our Services, improve existing features and develop new ones, conduct research, and for other similar purposes.

We may also analyze general user behavior and characteristics and share this aggregated, non-personally identifiable information with third parties. This may include publishing or making available general user statistics. Aggregated information may be collected through the Services, cookies, or other methods described in this Privacy Policy.

We will store and use de-identified information in a way that ensures your anonymity, and we will not attempt to re-identify this information unless legally obligated to do so.

Disclosure of personal information

We may disclose your Personal Information to third parties without further notice under the following circumstances, unless otherwise required by law:

  • Vendors and Service Providers: We may engage trusted vendors and service providers to assist us with various business operations and perform specific services. This may include, but is not limited to, providers of hosting services, customer support, cloud services, email communication, web analytics, and other information technology solutions. These parties will only have access to, process, or store your Personal Information as necessary to perform their designated functions on our behalf and are obligated to protect it.
  • Business Transfers: If we are involved in a strategic transaction, reorganization, bankruptcy, receivership, or transition of service to another provider (collectively, a "Transaction"), your Personal Information may be disclosed during the due diligence process with relevant parties, including those assisting with the Transaction. Your information may also be transferred to a successor or affiliate as part of the Transaction.
  • Legal Requirements: We may disclose your Personal Information, including information about your interactions with our Services, to government authorities, industry peers, or other third parties if: (i) required by law or if we believe in good faith that such disclosure is necessary to comply with a legal obligation; (ii) to protect and defend our rights or property; (iii) if we determine, at our sole discretion, that there has been a violation of our terms, policies, or the law; (iv) to detect or prevent fraud or other illegal activity; (v) to protect the safety, security, and integrity of our products, employees, users, the public; or (vi) to protect against legal liability.
  • Affiliates: We may share your Personal Information with our affiliates, which are entities that control, are controlled by, or are under common control with The Company. Our affiliates will handle your Personal Information in a manner consistent with this Privacy Policy.
  • Other Users and Third Parties You Choose to Share Information With: Our Services may include features that allow you to share information with other users or third parties. For example, you may be able to share 3m Zaki conversations with others using shared links. Please exercise caution and ensure you trust any user or third party with whom you choose to share your information.

We do not engage in the "sale" or "sharing" of Personal Information for cross-contextual behavioral advertising, as these terms are defined under applicable local privacy laws. Additionally, we do not process sensitive Personal Information for the purpose of inferring characteristics about a consumer.

Your rights

Depending on your location, you may have certain legal rights regarding your Personal Information. These rights may include:

  • Right of Access: The right to access your Personal Information and understand how it is being processed.
  • Right to Deletion: The right to request the deletion of your Personal Information from our records.
  • Right to Rectification: The right to have inaccurate or incomplete Personal Information rectified or updated.
  • Right to Data Portability: The right to receive your Personal Information in a structured, commonly used, and machine-readable format and to transmit that information to another entity.
  • Right to Restriction of Processing: The right to request restrictions on how we process your Personal Information.
  • Right to Withdraw Consent: If we are processing your data based on your consent, you have the right to withdraw that consent at any time.
  • Right to Object: The right to object to the processing of your Personal Information, particularly in relation to direct marketing or profiling.
  • Right to Lodge a Complaint: The right to lodge a complaint with your local data protection authority if you believe your privacy rights have been violated.

Please note that the specific rights available to you may vary depending on your jurisdiction and the applicable data protection laws.

Children

Our Service is not intended for use by children under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are 13 years of age or older, but under the age of 18, you must obtain permission from a parent or legal guardian before using our Services.

Links to other websites

Our Service may contain links to websites, including social media platforms, that are not operated or controlled by The Company ("Third Party Sites"). We are not responsible for the privacy practices or content of these Third-Party Sites. The information you choose to share with them will be governed by their specific privacy policies and terms of service. The inclusion of links to Third Party Sites does not imply our endorsement or review of these sites. We encourage you to review the privacy policies of any Third Party Sites you visit.

Retention and security

We implement appropriate technical, administrative, and organizational measures to safeguard your Personal Information, both during transmission and storage. This includes protecting your data from loss, misuse, unauthorized access, disclosure, alteration, and destruction.

However, no method of transmission over the internet or electronic storage is completely secure. Email communication, in particular, may not be secure, so please be mindful of the information you share with us via email.

We will retain your Personal Information for as long as necessary to provide you with our Service and for other legitimate business purposes, such as:

  • Resolving disputes
  • Addressing safety and security concerns
  • Complying with legal obligations

The retention period for your Personal Information will vary depending on several factors, including:

  • The amount, nature, and sensitivity of the data
  • The potential risk of harm from unauthorized use or disclosure
  • The purpose for processing the information
  • Legal requirements

Please note that we are not responsible for any circumvention of privacy settings or security measures on our Service or on third-party websites.

International users

By using our Service, you understand and acknowledge that your Personal Information may be processed and stored on servers located in other jurisdictions, including those of our service providers and affiliates.

Changes to the privacy policy

We may update this Privacy Policy periodically. Any changes will be posted on this page. Where required by law, we will provide you with additional notice of any significant changes.

How to contact us

You can contact us at [email protected] if you have any questions or concerns not already addressed in this Privacy Policy.